Computers are one of the most frequently overlooked pieces of equipment in your household. More often or not, they’re set up, plugged in and used on a day-to-day basis with little or no thought to periodic maintenance. Over a period of time this can lead to a sluggish operating computer and if not tended to in a timely manner could cause PC failure. Your car needs periodic oil changes and tune-ups and so does your computer….well, maybe not the oil change…. but definitely the tune-up! Whether performing periodic cleaning and maintenance or repairs from the simple to the complex, we can help make sure your kept up and running.
Computer Maintenance Packages
| Service Type | Basic | Mid | Full |
|---|---|---|---|
| $60 | $90 | $120 | |
| Clean and dust internal components | * | * | * |
| Hard Drive defragmentation | * | * | * |
| Clean browsing history, cache & cookies | * | * | * |
| Delete temporary Files | * | * | * |
| Registry cleaning & optimization | * | * | * |
| Full Disk Anti-virus, Spy-ware and Mal-ware scan | * | * | * |
| Analyze Hard Drive(s) for errors | * | * | * |
| Test RAM for errors | * | * | * |
| Update operating system (OS) | * | * | * |
| Update security software | * | * | * |
| Check OS for missing or corrupt files | * | * | * |
| Create current boot/repair disk | * | * | |
| Create backup of important system/user files | * | ||
| Check and update device drivers | * | ||
| Create full system image backup | * | ||
| Re-seat all accessable internal connections | * | ||
| Re-apply new CPU/Heat-sink thermal compound | * | ||
| Check PC BIOS and Update if Necessary | * |
Computer Services
Below are some of the more often requested services that we perform along with the typical labor charge for that service.
| Service Type | $ Charge |
|---|---|
| Basic Labor Rate (per hour – in shop) | 60 |
| Inspection and estimate (If recommended work not performed) | 29 |
| BASIC level maintenance – 1 day service guaranteed! | 60 |
| MID level maintenance – 1 day service guaranteed! | 90 |
| FULL level maintenance – 2 day service guaranteed! (1 day available) | 120 |
| Upgrade operating system | 60 – 120 |
| Replace/upgrade working hard drive with data transfer | 60 |
| Virus removal | 50+ |
| Full system backup – incl. boot disk | 60 |
| Replace or install CD/DVD player | 30 |
| Replace or install most component cards (video/sound/etc) | 30 |
| Upgrade RAM | 20 |
| Replace / upgrade motherboard | 80 – 120 |
| Wireless network setup (up to 3 PCs – addt’l PCs +$10 ea.) | 60 |
| New PC Installation | 80 – 100 |
| Build a new PC to your specs | 150 |
| * the above flat rate charges are typical, may vary based on individual circumstances and are for services performed at our location. | |
House Calls - click for more info
When making a house call, we will either charge for the actual service(s) performed or the actual time spent with a minimum of 2 hours – whichever is greater.
When you bring in your laptop or PC for service, much of that waiting time can be used for other productive work and as such, time we most likely won’t be charging you for or, at the very least, not charging for a decent portion of it.
For example, some full backups may take as much as 6 or 8 hours (or more) to complete. Performing this backup at your home would then result in a $80 per hour charge for the full 6 – 8 hours whereas that same backup, performed at our office would be charged at a flat rate as noted above.
Service Discounts - Senior & Military
My daddy taught me that we respect our elders. A sense of grattitude dictates we all respect and honor our military heroes. We gladly offer the following discounts on the labor portion of your service. Should more than one discount apply, only the one largest will be used. To qualify for any of the discounts, we ask that you register each computer with us in advance.
Active Military — 20% on house calls, 30% otherwise on all labor.
Seniors & inactive / retired military — 20% labor discount.
The above information, service levels and pricing guideline is subject to change. Date last updated: 2/12/12
© 2012 – TEKnical Services®, Thomas Kainz